Interaction

Contextualizing human judgment with automaticity can be challenging. Additionally, designing systems for judicial procedures, either human or computer-based, comes with certain risks which should be thoroughly assessed. I believe that one of the natural side effects of incorporating human judgment into system procedures, is that people find their jobs more challenging and fulfilling. Recently, while riding the bus to campus, I was reminded of the value that UX designers can add to an interaction by purposely including a human element, or human judgment.

Within minutes of it’s unveiling, the entire world began documenting the iPad’s unmet expectations. Most people saw an XXL iPod that didn’t have any bona fide qualities of a useful computing device. The lack of features and functionality were easily discerned by techno-geeks world wide, including myself. But Apple figured out a long time ago that computers were capable of embodying experiential qualities other than just “productivity”. People in the technology and business worlds never understood why someone would design or buy an enclosed computer that looked like a toaster or was missing “standard” connective ports; proving why Apple’s market share has never defined by units sold to the business world. While the PC world has been duking it out over large service contracts and anti-trust lawsuits, Apple has been selling cool.

M.H. Sonneveld was one of the most influential and informative authors I discovered during my capstone literature review. His writings helped me understand the role…

I like old things – I like how they smell, how they age, and how they move, sound, and feel. An old possession of mine…

Design accountability is the idea that we design, test, iterate based on visual accountability – the stuff that we really put on paper – and…

While attending the 2009 CHI conference in Boston, I encountered an interesting transportation ticketing system that used humans instead of computers. After four jam-packed days…

CAR DESIGN: Detroit is getting some things right – while screwing up other things. Now I can drive an electric car while increasing my odds of getting into an accident!